Account & Data Deletion

Effective Date: July 6, 2026

This page explains how users of the LawMind JO mobile application can request account deletion and deletion of personal data associated with their account.

1. How to Request Account Deletion

If you want to delete your LawMind JO account, you may send a deletion request to:

Email: support@lawmindjo.com

Please include the following information in your request:

• Your full name.
• The email address or phone number used to register your LawMind JO account.
• The name of your law office, if applicable.
• A clear statement that you want to delete your LawMind JO account and associated data.

2. Identity Verification

To protect user accounts and sensitive legal data, we may need to verify your identity before processing a deletion request. We may ask for additional information to confirm that you are the account owner or an authorized administrator of the law office account.

We will not process deletion requests if we cannot reasonably verify that the request is legitimate.

3. Data That May Be Deleted

When a valid account deletion request is approved, we will take reasonable steps to delete or anonymize data associated with the account, which may include:

• User account information, such as name, email address, phone number, and profile details.
• Law office profile information, where applicable.
• Client and case information entered by the user.
• Case notes, hearing dates, reminders, and workflow data.
• Uploaded documents, images, files, and extracted text, where technically and legally possible.
• Other data directly associated with the user account.

4. Data That May Be Retained

Some information may be retained when necessary for legal, security, dispute resolution, fraud prevention, backup, accounting, compliance, or legitimate business purposes.

Data may also be retained if deletion would affect the rights, records, or obligations of other authorized users within the same law office account, or where the data must be preserved under applicable laws, court requirements, professional obligations, or security requirements.

Backup copies and system logs may remain for a limited period before they are deleted according to our technical backup and security procedures.

5. Law Office and Shared Data

LawMind JO may allow multiple authorized users within the same law office to access certain data. If your account is part of a law office account, deletion of your personal user account may not automatically delete all law office records, client records, case records, documents, or shared data.

If you are the owner or administrator of a law office account, you may request deletion of office data, subject to verification and applicable legal or professional obligations.

6. Processing Time

We will review valid account or data deletion requests and take reasonable steps to respond within a reasonable period after verification. The time required may depend on the nature of the request, the amount of data involved, and any legal or technical requirements.

7. Alternative Requests

Instead of deleting your entire account, you may contact us to request correction, update, restriction, or deletion of specific information where applicable.

8. Contact

For account deletion, data deletion, privacy questions, or support requests, please contact:

LawMind JO Support
Email: support@lawmindjo.com